fab trip in la han bay we did a 3 day 2 night cruise on Ylang in La Han bay (Halong bay). the boat was fabulous and i would judge probably the nicest we saw. the rooms were luxurious and the whole boat was very tasteful... read morewe did a 3 day 2 night cruise on Ylang in La Han bay (Halong bay). the boat was fabulous and i would judge probably the nicest we saw. the rooms were luxurious and the whole boat was very tasteful and elegant and with only 10 cabins it was and felt very exclusive. the food, the staff, the trips, the spa were all excllent and i am so glad we booked with them read less

Cruise and enjoy the scenery and experience the culture of your destination This is our third trip with Heritage. Love the size of the boats as they are smaller than the cruise liners. Staff are fantastic and service great. Quality and variety of meals onboard cannot be faulted. Excursions are away from... read moreThis is our third trip with Heritage. Love the size of the boats as they are smaller than the cruise liners. Staff are fantastic and service great. Quality and variety of meals onboard cannot be faulted. Excursions are away from touristy areas and we learnt about the culture. Enjoy walking around local villages and mixing with locals. Also experienced different forms of transport that have been over the years for locals. Highly recommended. read less

Ylang Cruise Lan Ha Bay This review is of a 2 night cruise on Ylang in Lan Ha Bay … swift check in at the port, easy crossing by tender to the boat. The cabin had just about everything you would need but (if I’m... read moreThis review is of a 2 night cruise on Ylang in Lan Ha Bay … swift check in at the port, easy crossing by tender to the boat. The cabin had just about everything you would need but (if I’m being fussy!) no full length mirror and no USB charging points. Comfortable bed, nice linen, well equipped bathroom. The staff were fabulous! Very accommodating and extremely helpful! The food was excellent but there was far too much, a sit down 5 course lunch is excessive. A help yourself buffet would be more than enough. Nice breakfast with eggs cooked to your taste. Really well organised activities. Didn’t use the spa unfortunately. A criticism would be the very poor Wi-Fi - in 2024 a reliable signal is crucial. We needed to keep in touch with the UK, Europe and the US and it was tricky. Another point is that I really think it would be far more sociable to have some ‘sharing’ tables of 4 or 6, we found ourselves chatting away before dinner with a drink with others and then hurried off to your table of 2. A shame really. read less

Unethical company This company is highly unethical. We needed to cancel for medical reasons. We were only entitled to 25% of our money back - fair enough, we should have taken out insurance but took the risk. They took their time getting... read moreThis company is highly unethical. We needed to cancel for medical reasons. We were only entitled to 25% of our money back - fair enough, we should have taken out insurance but took the risk. They took their time getting us our refund. Three days after they issued our 25% refund, they informed the rest of our group (who didn't cancel) that the entire cruise had been canceled (some paperwork / remodeling problem unrelated to booking levels) - leaving them scrambling to make alternate arrangements. Since they cancelled the cruise, and didn't lose money due to my cancellation, I felt it was appropriate to refund the full amount. They felt differently, and decided to keep my money - and offer a "20% discount for a future cruise" (like I would ever work with them again). Go with an honest company - which is definitely NOT Heritage Line. read less

Amazing trip up the Mekong The heritage line cruise on The Jahan was amazing, we could not fault this in any way. Firstly the staff on board The Jahan were outstanding, nothing was too much trouble, they made our 7 night stay travelling up... read moreThe heritage line cruise on The Jahan was amazing, we could not fault this in any way. Firstly the staff on board The Jahan were outstanding, nothing was too much trouble, they made our 7 night stay travelling up the Mekong extremely enjoyable and memorable. The Jahan is a fabulous ship, the best way ever to have travelled from Ho Chi Minh to Siem Reap. Our deluxe cabin was so comfortable, large bed, sitting room to the side, large bathroom with walk in shower and reasonable sized balcony. Every night the staff would leave a little gift when doing the turndown service for the night which was a lovely touch. Our room was also beautiful decorated especially for our anniversary celebration which was very much appreciated. The food on the ship was superb, both breakfast & lunch buffet style and dinner a sit down alcarte service. The excursions were plentiful, daily offerings with something different each day and we were given so many opportunities to try different forms of transportation with each excursion. The tour guides were also excellent, their knowledge outstanding!Would definitely recommend to everyone looking for something special and memorable to book a trip on The Jahan. read less

Elegance afloat for an absorbing experience The Jahan is elegant and spacious. The crew go out of their way to ensure your enjoyment and create an experience, not just a luxurious trip. The 'Dancing Chef' is proof positive of the onboard experience.The excursions were... read moreThe Jahan is elegant and spacious. The crew go out of their way to ensure your enjoyment and create an experience, not just a luxurious trip. The 'Dancing Chef' is proof positive of the onboard experience.The excursions were interesting and authentic - the Unicorn Dance by the young men of a village a highlight.Thoroughly relaxing and interesting cruise - an experience of a bygone era of elegant travel. read less